Returns & Exchanges
Westinghouse is committed to your satisfaction and offers a hassle-free return process for all electronics within 30 days of delivery. All products must be returned in their original packaging with all included accessories to qualify for a full refund.
Initiate Your Request
Log into your account portal or contact our customer support team with your order number and serial number to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the device in its original Westinghouse box, ensuring all cables, remotes, and manuals are included to avoid restocking fees.
Ship the Product
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location for secure transit to our service center.
Inspection and Refund
Once our technicians verify the unit's condition, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing